Impact of the COVID-19 pandemic on services in Kazakhstan in 2020

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In most countries, the coronavirus has hit the service industry hard, causing  the collapse of tourism and hospitality activities, banning sports, cultural and other public events, and other serious consequences. In Kazakhstan, the service sector, which accounts for more than half of GDP, has also been hit hard by the pandemic.

The introduction of quarantine restrictions and the consequent weakening of consumer demand led to the suspension of work of a number of organizations in the service sector. The number of people employed during the period of strict quarantine fell particularly markedly – by 1.8% in 2nd quarter of 2020. However, as the restrictions were eased by the end of the year, there was a recovery of employment in the service sector.

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