Kazakhstan Institute for Strategic Studies under the President of the RK presents the results of a survey held among people in Kazakhstan regarding the use of the services of e-government, the organization ensuring digital interaction between public authorities and the population.
Almost half of the respondents know about e-government services and use them (46.3%). In terms of age, the younger respondents are the more they use the e-government portal: 53.9% – respondents aged 18-44; 40.3% – respondents aged 45-60; 19.1% – respondents aged 61 and above. This category of respondents included more urban than rural dwellers (50% and 40.8%), respondents with higher education (59%). Ina regional breakdown, the e-government services are mostly used by citizens of Shymkent (96.8%), Almaty (64.7%) as well as Kyzylorda (64.6%), Pavlodar (62.7%) and Kostanay (60.7%) regions.
You can see the full version of the article here
